Staff and Resident Engagement – the Exponential Value-Driven Partnership
Staff and Resident Engagement – the Exponential Value-Driven Partnership
Recorded on: 12/14/2021
The senior living industry is unique for the value it holds, the population it serves and the workforce it is made of. As this industry continues to navigate the COVID-19 pandemic, and braces for a deepening staffing crisis, it is essential for providers to attract, retain and cultivate talent. An essential part of achieving this is often overlooked even though it is the single most common denominator of success from leading providers: focusing on staff and resident engagement as an intertwined and winning collaboration.
Team members are deeply connected to Elders and drawn to serve and collaborate with them because they are unique human beings that deserve dignity and respect like any other member of society. This session will focus on how senior living operators can navigate the current staffing crisis by helping team members understand their clients better and engage them every day in a way that is meaningful and purposeful.
By demonstrating easy to implement strategies, the presenter will focus on basic tenets of person-centered care, how organizations can drive them in their staffing strategies and what 2022 might look like for our industry. Participants who join this webinar will be able to:
- Understand the relationship between staff and resident engagement
- Optimize the connection between the workforce and their unique source of purpose, our Elders
- Create a unique competitive advantage by connecting staff and residents with what brings them purpose each day
Eleanor Alvarez, BA, MAT, MAgS
Chief Executive Officer
LeaderStat, LLC
Eleanor Alvarez, BA, MAT, MAgS and CEO of LeaderStat, LLC, has more than 35 years of management experience in the post-acute and senior living fields as a provider, a consultant and a staffing specialist. Her areas of expertise include skilled nursing, assisted living operations, facility analysis and acquisitions, start-ups and turn-arounds.
In 2000, Eleanor identified the need for short-term leadership and staffing support in skilled nursing centers and started LeaderStat to support these healthcare organizations. The firm places temporary and permanent staff in post-acute care and travel nurses in the acute care setting. Recently, LeaderStat developed a COVID-19 rapid response team and provides direct care staff to centers who need help during the COVID crisis. Under Eleanor’s guidance, LeaderStat has grown from a small start-up into one of the top healthcare recruiting and staffing firms in the country.
Eleanor launched The Ganzhorn Suites, a specialized memory care center in Powell, Ohio in 2015. The center offers a secure, yet stimulating, environment for individuals with Alzheimer’s disease by incorporating advanced safety and monitoring technologies and a beautiful, inviting, purpose-built design. A second center opened in Avon, Ohio in July 2021.
Charles de Vilmorin
CEO and Co-Founder
Linked Senior
Charles de Vilmorin is the co-founder and CEO of Linked Senior, a resident engagement platform for senior care. He has more than 9 years of experience in the healthcare and long-term care field. He is a Certified Dementia Practitioner and Validation Method Worker.
