State of Resident Engagement in 2024

Resident engagement has become a core business priority for Senior Living operators. Meaningful engagement is foundational to person-centered care and for decades it is effective when it comes to improving the health and well-being of residents and financial health of communities. And yet, it remains the least managed side of senior living operations today.

During this session, the speaker will analyze exclusive research findings in the field of resident engagement, share best practices from industry leaders, and outline strategies for implementing the “social prescription” model. Participants will gain insights from renowned experts on how to not only reduce but completely eliminate the use of antipsychotic medications through a multidisciplinary approach, which can yield sustainable results. This will include community-wide strategy and provider alignment and partnership.

Furthermore, attendees will discover how to build person-centered engagement and programming that not only enhances the quality of life and satisfaction of residents but also opens up opportunities for older adults to lead active, engaged, and meaningful lives, ultimately delaying their progression to higher levels of care and increasing length of stay.

Participants who join this webinar will be able to:

• Understand the current state of resident engagement including current challenges and emerging trends
• Learn how to apply evidence-based strategies to optimize life enrichment within 45 days using the 85/35 rule of resident engagement
• Use data to help make a business case for shifting the current resident engagement paradigm and moving to a social prescription model