Attract Talent Now With a Culture of Trust
Attract Talent Now With a Culture of Trust
Recorded on: 08/09/2022
Regardless of organization size or the resources available to us, every leader within every organization in senior living can build trust with their employees so that they are in turn able to provide residents with meaningful engagement. Without building trust, managers will never be able to drive long term success for their team, family members, residents, or overall organization. In this session, Anthony Ormsbee-Hale will share practical approaches to building trust with employees, highlight best practices to foster interdisciplinary collaboration and respect and share how to overcome challenges in low trust environments. This session is beneficial for emerging leaders looking to lean into leadership or for individuals who have been in leadership roles for years but are looking for new ways to establish connections with employees.
Participants who join this webinar will be able to:
- Define high trust culture using the Great Place to Work methodology and apply it to their own senior living community
- Recall behavioral skills that support establishing trust and respect between team members and understand how this can help improve resident and family satisfaction
- Compose questions that can be utilized to evaluate employee trust levels and identify barriers to trust so that the community can ensure that meaningful engagement can be offered by a collaborative team
Anthony Ormsbee-Hale
Vice President, People Operations
Civitas Senior Living
Anthony Ormsbee-Hale is the Vice President of People Operations at Civitas Senior Living. Civitas operates 45+ senior living communities in 6 states. In his daily work, Anthony creates value for stakeholders across Civitas through strategy development and execution in talent acquisition, learning and development and performance management. Anthony supports the sustainability and success of Civitas through his work on the Corporate Risk Management committee and as a partner to leaders within the organization. In 2018, Anthony co-founded the Texas Assisted Living Association’s Young Professionals Network and has been involved with industry initiatives such as Argentum’s HR Executive Roundtable, LEAD Program Steering Committee and the TALA Workforce Development Committee. Anthony also served on an advisory group for the development of a senior living apprenticeship program managed by Argentum with funds provided by the Department of Labor. Anthony’s professional background consists of senior living sales, marketing and operational experience with a variety of senior living asset types in secondary and primary markets. Prior to finding his passion in senior living, Anthony started his career in the non-profit industry as a volunteer and community education manager. In his time away from work, Anthony enjoys spending time outdoors and can often be found in the garden or playing fetch with his dog, Jasper. In 2021, Anthony received the Texas Assisted Living Association HERO Award and was named to the Senior Housing News’s Future Leaders Class in recognition of his leadership in the senior living industry.
