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Commit to Authentic Engagement in 2020

As the new decade begins, it is time to move from the old standard of activities to one of authentic and measurable resident engagement. This type of engagement is only possible when all departments within an organization commit to understanding the needs and preferences of each resident and then offering them engagement opportunities that bring meaning and purpose to their lives.… Read more

3 Steps to Achieve Authentic Resident Engagement

There are two essential ingredients in the recipe for person-centered, meaningful resident engagement. The first is that engagement opportunities a provider offers must be based on a comprehensive understanding of the needs and preferences of each resident in their care. The second is that a data-driven approach must be used to assess the success of engagement activities on positively impacting the health and well-being of each resident. … Read more